Shipping Policy
Lighters.pk — Pakistan’s Most Trusted Online Cigarette Lighters Selling Store
All orders will be delivered within 3-5 working days after confirmation. We deliver to your doorstep all over Pakistan. For more details, please contact customer service on the WhatsApp number.
Orders that are placed before 12:00 PM will be processed on the same day, whereas orders that are received after 12:00 PM will be processed the next day. Deliveries usually take 3–5 working days, and it shall be counted from the order processing date.
- Except Sundays and public holidays
- 250 is charged as the standard shipping rate.
- All orders weighing 1-2 kg will be delivered all over Pakistan. For higher weights, nominal freight charges at actual shall apply to all orders outside Karachi.
ADVANCE PAYMENT REQUIREMENT
For orders to cities other than main cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad):
Advance payment of Rs. 500 is required
Remaining amount payable on delivery (Cash on Delivery)
For orders above Rs. 5,000 (all cities):
Advance payment of Rs. 500 is required
Remaining amount payable on delivery (Cash on Delivery)
ORDERING PROCEDURE
Orders may be placed online through our site or by telephone. Following telephone number can be contacted for ordering:
0332-4111172
Alternatively, orders can also be placed by emailing us at [email protected]
ORDER CANCELLATION
Orders once processed (dispatched) can’t be cancelled. In the event of the customer cancelling the order at the time of delivery and/or refusing to take delivery, an order cancellation charge of Rs. 250/- will be applied. This fee is fixed and non-refundable.
RETURNS POLICY
Since all products sold by us are brand new and manufacturer-packed, refunds/returns are not possible. However, in case of manufacturing defects, warranty claim may be placed with us. For more information, kindly contact customer service.